From opening an account to withdrawing your winnings — we're with you every step of the way.
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Registration, Login & Profile Setup
Mobile Pay, Nagad, Rocket & Bank Transfer
Understanding Betting Rules & Odds
Welcome Bonus, Cashback & Promos
Lottery Tickets, Draws & Prizes
Password, Verification & Data Security
App Download, Installation & Troubleshooting
24/7 Live Support Team
A lot of new users ask — OkbajuWhat do you need to open an account? The process is actually very simple — all you need is an active mobile number. No documents or lengthy forms required.
Click the "Register" button in the top menu and start filling out the form with your mobile number.
A 6-digit OTP will be sent to your number. Use it to verify your mobile number. It typically arrives within 30 seconds.
Use a password of at least 8 characters. A mix of letters and numbers makes for a stronger password.
Update your profile with your name and date of birth. This information is required when making withdrawals.
Deposit a minimum of ৳100 via Mobile Pay or Nagad and claim your welcome bonus.
Current Service Status
| Services | Time |
|---|---|
| Live Chat | 24/7 |
| Email Support | 8:00 AM – 12:00 AM |
| Phone Support | 9:00 AM – 11:00 PM |
| Ticket System | 24/7 (reply within 4 hours) |
Everything You Need to Know About Deposits & Withdrawals
OkbajuDepositing to is completely hassle-free. Use Mobile Pay, Nagad, or Rocket to add funds in minutes. Here's how it works:
Withdrawing your winnings is straightforward. OkbajuWithdrawals are typically processed within 24 hours. In many cases, it's even faster.
| Method | Minimum Deposit | Minimum Withdrawal | Deposit Time | Withdrawal Time |
|---|---|---|---|---|
| Mobile Pay | ৳100 | ৳500 | Instant | 1–4 Hours |
| Nagad | ৳100 | ৳500 | Instant | 1–4 Hours |
| Rocket | ৳100 | ৳500 | Instant | 2–6 hours |
| Bank Transfer | ৳500 | ৳1,000 | 1–2 hours | 1–2 business days |
Issues users most commonly face
Click the "Forgot Password" link on the login page. An OTP will be sent to your registered number. Setting a new password takes just 2 minutes.
First, collect your Mobile Pay/Nagad transaction number. Then share it with the support team. It's typically resolved within 15 minutes.
Your account will be temporarily locked after 5 consecutive failed login attempts. Wait 30 minutes or contact support.
Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or abandoned, your stake will be refunded automatically.
Bonus balance can be used directly for placing bets. Once the specified wagering requirements are met, the bonus converts to real balance.
Lottery winnings are credited to your account automatically. For major prizes, the support team will reach out to you directly.
It's perfectly normal to have a lot of questions when you're new to any online platform. Okbaju That's exactly why the Help Center was built. Here you'll find easy-to-follow guides on everything — from opening an account to payments, betting rules, and lottery.
Many users in Bangladesh are trying an online betting platform for the first time. With that in mind, we've broken down every topic step by step. Our goal is to present all information in simple, practical language — without getting into technical complexities.
Okbaju's Help Center offers live chat with a support representative available around the clock, ready to assist whenever you need it. Even at 2 AM, we've got you covered. Support is available in Bangla, so there's no language barrier.
For any payment issue — whether a deposit is stuck or a withdrawal is delayed — our finance team handles it directly. Support tickets are answered within 4 hours. For urgent matters, live chat is the fastest option.
If you're unsure how odds work, or can't decide which market to bet on — OkbajuCheck the betting guide in 's Help Center, where cricket, football, tennis, and kabaddi each have their own dedicated section. If you're new, start with smaller bets — as you gain experience, the strategy will become clearer.
The lottery section is equally well supported. Details on when draw results are announced and what to do if you have trouble purchasing a ticket are all documented in the help center. Okbaju's lottery is fully automated, so results are always fair and tamper-free.
Users often ask — what information do I need to provide to support? The answer is simple: your account mobile number and a brief description of the issue. For payment problems, having your transaction ID or reference number on hand speeds things up considerably. Never share your OTP or password with anyone — Okbaju's staff will never ask you for that.
Our support team is here for you 24 hours a day, 7 days a week.
Most frequently asked questions about the Help Center
We're always here whenever you need us
The fastest way to get immediate help
Send an email for detailed issues
Open a ticket describing your issue
The Okbaju support team is always ready to help. Register and chat with us live — in Bangla, any time.